Privacy Policy

1. Introduction

SkillBridge+ ("we," "our," or "us") operates the SkillBridge+ platform, an AI-powered veteran recruiting operations system that helps transitioning service members and veterans find careers and helps employers connect with veteran talent. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

We collect information you provide and information we obtain from your use of our services.

• Account information: Email address, password (hashed), and any profile details you provide when you sign up or sign in (e.g., via Supabase Auth).
• Profile and resume data: Name, contact info, military experience, skills, work history, education, and other information you enter in your profile, resume, or career snapshot.
• Applications and job activity: Jobs you view, save, or apply to; cover letters and tailored resumes; application status and tracking data.
• Employer information: If you use the employer side, we may collect company name, company website, and related verification data.
• Usage and technical data: Device and browser information, IP address, pages visited, and similar data (e.g., via Vercel Analytics or our own logging) to operate and improve the service.
• Communications: Messages you send through the platform (e.g., feedback, support) and our responses.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (e.g., job matching, resume tailoring, application tracking).
• Authenticate you and manage your account.
• Process payments and manage subscriptions (e.g., via Stripe).
• Send you service-related communications and, with your consent, marketing or product updates.
• Respond to support requests and feedback.
• Comply with legal obligations and enforce our Terms of Service.
• Analyze usage to improve the product and security.

4. Sharing and Disclosure

We may share your information with:

• Service providers: Supabase (auth and database), Stripe (payments), Vercel (hosting and analytics), and other providers that help us operate the service. They are contractually required to protect your data and use it only for the purposes we specify.
• Employers: When you apply to a job, we may share your resume, cover letter, and application details with the employer or their systems as part of the application process.
• Legal and safety: When required by law, to protect our rights or safety, or to prevent fraud or abuse.

We do not sell your personal information to third parties for their marketing.

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and to understand how the site is used. You can control cookies through your browser settings; disabling them may limit some features.

6. Data Security and Retention

We use industry-standard measures to protect your data (e.g., encryption, access controls). We retain your information for as long as your account is active or as needed to provide the service, comply with law, or resolve disputes.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the email below. You may also have the right to lodge a complaint with a supervisory authority.

8. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

9. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us at admin@skillbridgeplus.com.